Welcome to Dreamcast Support

Forget your worries! We're here, awaiting the opportunity to help whenever you need us.

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What do you need help with?

Our Support

No matter the size of your business, our support plans have got you covered - from expert onboarding guidance to 24/7 technical assistance.

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Classic Support

Our services and solutions come up with standard support services offered via email, call, and chat support to ensure that you have access to the help you need. We understand the needs of growing businesses and are committed to providing personalized support to help you succeed.

Premium Support

Experience hassle-free personalized onboarding sessions and assistance from our product expert available 24/7 via multiple channels. Premium support service goes the extra mile to ensure our solutions and product is configured and launched successfully for your business needs.

Enterprise Support

Our Enterprise Support provides you with a dedicated team that ensures prioritized issue resolution and personalized service. Enjoy 24/7 multi-channel support, quarterly feature-usage reports, early access to new product features, and full access to all developer resources.

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Knowledge base
Community forums
Self-service portal
Email support
Live chat support
8 hours, 5 days/week
24 hours, 5 days/week
24 hours, 7 days/week
Phone support (Toll-free)
8 hours, 5 days/week
24 hours, 5 days/week
24 hours, 7 days/week
Remote assistance
Acknowledgement & initial response time
8 Hours
3 Hours
1 Hour
Dedicated Technical Account Manager
Quarterly report (feature usage reports + feature recommendations)
Early access to new features

What have we been upto...

Get The Right Support At Your Ease

  • Let's Connect!

    Our support team is here to help! Reach out to us anytime through email, phone, or chat. You can also tweet us @dreamcastinc.

    Contact Dreamcast support
  • Got a Question?

    Join the Webinar Plus Support community and get answers from our team of experts.

    Visit our forum
  • Can't Find What You Need?

    Don't worry, we're here to assist you. Submit a request, and we'll get back to you as soon as possible!

    Submit a ticket

What makes us the


Best Product in the Virtual Events Space

"Best Product in the Virtual Events Service Space. Overall a Good Experience & Clients are happy. Very good team, hands on with features. They help with a lot of customization."